Merchant FAQ

Got a question?


+ What is the goPlay Market?

The goPlay market is a section of the goPlay app that allows users to buy discounted vouchers for your products and services.

+ Are there any costs or fees?

It is completely free to start a campaign and have your product(s) or service(s) featured in the goPlay market.

When users purchase your vouchers, goPlay will charge a small fee as a percentage of the discount sale price.

+ How do I get started?

Start a new campaign by filling out this form. You will be contacted shortly after about details related to your campaign.

+ How do the vouchers work?

After you start a campaign we will help you generate unique coupon codes redeemable through your site for the featured product or service. When your product or service is purchased through the goPlay Market, we send the customer a reciept, along with one of these codes.

+ When will my product(s) or service(s) be featured?

You will be notified in advance of any feature in order to sign off of the timing of your listing.

+ Will I have control over my campaign?

Absolutely! We will work directly with you at every step, and you will have full control over the timing, pricing, and duration of your campaign.

+ Can I offer the same discounts through other sites?

According to our merchant terms, we ask that you don't promote any online offer of equal or greater value while your voucher is still available through goPlay.

+ What are High Value Customers?

goPlay helps you make sure you give the best deals to the people who are more likely to stay brand loyal and evangelize our brand to their online and offline networks. We call these sought after unicorns High Value Customers

+ How does goPlay help me find High Value Customers?

goPlay users volunteer information about their real-world behaviors. These behaviors are then verified by other users. We then run a set of nifty algorithms on this information to determine which users make the best customers for you!

+ Is this... Magic?

Nope. Just math.

If you still have questions, feel free to contact us.