goPlay Shipping and Returns


Can I edit or cancel shipment?

·       You can cancel the order or edit the shipping address within 2 hours of your purchase - after 2 hours, the shipment cannot be canceled.

 How do I return my item?

·       In the U.S., you can return most items for a refund, unless a different return policy is stated in the Fine Print.

·       The return package must be postmarked within 14 days of the date you received it.

·       Email goPlay directly to initiate a return.

 When do I get a refund?

·       After you drop off your return package, your refund will be issued within 2-3 weeks.

·       To check the status, contact goPlay directly.

·       You will receive an email notification once your refund is issued.