goPlay Shipping and Returns
Can I edit or cancel shipment?
· You can cancel the order or edit the shipping address within 2 hours of your purchase - after 2 hours, the shipment cannot be canceled.
How do I return my item?
· In the U.S., you can return most items for a refund, unless a different return policy is stated in the Fine Print.
· The return package must be postmarked within 14 days of the date you received it.
· Email goPlay directly to initiate a return.
When do I get a refund?
· After you drop off your return package, your refund will be issued within 2-3 weeks.
· To check the status, contact goPlay directly.
· You will receive an email notification once your refund is issued.